Platform expertise connected to business improvement

I work with Magento, WooCommerce, WordPress, OpenCart and the infrastructure supporting them, including AWS. The objective is a business that sells more effectively, handles work more efficiently and understands its technology costs.

Understand what the business needs to change

The same platform can support very different operations. Retail and wholesale buying, product complexity, stock handling and dispatch requirements all shape how a system needs to behave.

I start with the problem and follow its effects through the operation. A slow checkout, repeated stock correction or manual export may involve the application, an integration or a working process. That understanding informs the recommendation and the delivery plan.

Choose the platform expertise relevant to your setup

Magento consultancy includes retail and wholesale journeys, custom modules, Cloudways environments and connected warehouse operations. My previous work includes Magento picking tools and integrations with shipping and Sage 50.

WooCommerce consultancy examines the buying journey, extension stack and order workflow together. WordPress consultancy supports established sites that need better enquiries, useful functionality or business-system connections.

OpenCart consultancy covers customised stores, integrations and platform decisions. AWS consultancy considers architecture, performance, expenditure and the practical work of operating the environment.

Improve, integrate or migrate with a clear business case

We compare the options against the outcome, cost and operating requirements. A focused change may release substantial staff time. An integration may remove several manual handovers. A platform move may be worthwhile where existing constraints are expensive to maintain.

For a move, we account for catalogue and customer data, integrations, search visibility, staff training and continuing support. The decision needs to explain the benefit and the work required to achieve it.

Bring the improvement through to delivery

I can specify the requirement, carry out agreed development and infrastructure work, or coordinate your existing developer and specialist suppliers. Testing follows the customer and operational journeys affected by the change.

The handover explains how the result is used, who owns it and how exceptions are handled. That keeps the technical work connected to the team and the commercial objective.

  • Buying journeys, product discovery and conversion improvements.
  • Order, stock, accounting, courier and internal-tool integrations.
  • Application performance and relevant hosting expenditure.
  • Custom development and operational automation.
  • Platform assessment and migration planning.

Start with the whole operation or a defined brief

The £1,500 Ecommerce & Operations Audit covers one website and one business. It investigates connected sales and operational opportunities and provides actionable recommendations. Implementation is separately paid, with your choice of delivery partner.

If you already know what needs doing, we can scope a focused project directly. Consultancy is £80 per hour, with fixed quotes and ongoing arrangements available around the work.

Based in Bournemouth, I meet businesses across Dorset and through to Southampton, with remote work further afield. Free discovery normally takes 30–45 minutes, preferably on site, and includes useful initial directions as we get to understand the business.

Magento consultancy

I improve Magento stores and the processes behind their orders. My experience covers retail and wholesale ecommerce, custom modules, Cloudways hosting and connections to stock, shipping and Sage 50.

Explore magento consultancy

WordPress consultancy

I improve established WordPress websites around the jobs they need to do: generate useful enquiries, support customers and connect information to your team. Advice can lead through to development, testing and handover.

Explore wordpress consultancy

OpenCart consultancy

I help OpenCart businesses improve buying, reduce manual order handling and deliver useful integrations. My experience includes wholesale ecommerce and leading a platform migration as operational needs developed.

Explore opencart consultancy

AWS consultancy

I help you understand what your AWS environment needs to deliver, what it costs and how it should be operated. Advice can lead through to implementation, migration and ongoing oversight of the agreed environment.

Explore aws consultancy

Let’s start with the improvement your business needs.

Tell me what you use and where work or sales are getting held up. We’ll discuss the practical route forward.

Free discovery · usually 30–45 minutes · directly with Tom.

Helping our community make more of technology.

Have a charitable technology project in mind? As a new Nominet member, Serallo must complete 12 months’ membership before we can apply through Members’ GiveHub. We’re welcoming ideas now.

Explore future community funding

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