The same admin keeps coming back
Copying orders, preparing lists, making labels and chasing updates consume time. Let’s look at which steps your systems could do for you.
A free first conversation · directly with Tom
Let’s talk about what should be working better.
I’m Tom Turner, an ecommerce and IT consultant in Bournemouth. If a process, website or system is wasting time, costing too much or holding the business back, let’s talk it through.
Our first chat is free and usually takes 30–45 minutes. I prefer to come to your premises, across Dorset and through to Southampton. We can also meet online.
Tom TurnerYour ecommerce & IT consultantMeet the person doing the work
No obligation. Send a few details and I’ll contact you to agree a convenient time.
Prefer to call? 07356 243199
Free discovery · 30–45 minutes
Let’s talk about your business
What would you like to work better? A few lines is plenty to get us started.
A practical place to start
What’s making the working day harder?
You may already know what needs fixing, or just know that things could work better. These are the kinds of problems I help businesses resolve.
Your systems don’t quite join up
Orders get held up, stock needs reconciling and staff move information between applications. I can follow the process and work out how to connect it properly.
Your website or IT is holding you back
Customers leave without buying, something keeps breaking, or technology costs keep rising. I investigate the cause and help put a workable solution in place.
Work directly with Tom Turner
I understand the work behind the website.
I spent over a decade leading ecommerce and technology inside a retail and wholesale business, across four online stores and two warehouses. I worked with the owner, warehouse staff, finance, customer service and developers.
That experience helps me connect a business problem to a practical technical solution. I can investigate, build and deliver the changes, working with your team and existing suppliers where useful.
More about my experienceResults from my previous in-house role
3 rolesworth of repetitive work automatedManual work equivalent to three full-time roles was removed. The staff were redeployed within the business.
See the automation work 63%lower external hosting costsCosts fell from £5,400 to around £2,000 per month, equivalent to approximately £40,800 in annualised savings.
See the hosting improvementWhat to expect
A useful chat, with a clear next step.
- 01
Show me the problem
Tell me how the business works, what gets difficult and what you want to achieve. You don’t need a technical brief.
- 02
Get a useful first view
I’ll share relevant experience, discuss any clear early opportunities and explain how improvements could work in practice.
- 03
Choose a sensible next step
We can discuss a focused project or a wider audit. Any paid work gets an agreed scope and budget before it starts.
Discovery gives us an overview and some initial direction. Detailed investigation and implementation are paid work, agreed separately.
Tell me what you’d like to work better.
A few lines about the business and the problem are plenty to get us started.
Technology for good
Helping our community make more of technology.
Have a charitable technology project in mind? As a new Nominet member, Serallo must complete 12 months’ membership before we can apply through Members’ GiveHub. We’re welcoming ideas now.