Practical advice. Delivered improvements.
I help established businesses understand and improve website security, access and recovery arrangements. The work follows the actual environment and the consequences for customers, staff and trading.
An old admin account, unsupported extension or uncertain backup can leave a business exposed. Often the difficulty is unclear responsibility: one provider hosts the website, another maintains it, and nobody owns the complete process.
I establish the systems involved, who controls them and the specific questions we need to answer. A scoped review produces prioritised findings and a plan for improvement. I can implement agreed changes and coordinate with the people responsible for the environment.
Access accumulates as staff and suppliers change. I examine administrative permissions, shared accounts, supplier access and the process for removing access when a relationship ends.
Changes may include clearer account ownership, multi-factor authentication where supported, restricted management interfaces and improved handling of integration credentials. They are planned around the platform and host so staff can still perform their work.
An update process needs compatibility checks and someone accountable for release decisions. Recovery needs usable data, accessible credentials and a procedure the business can actually follow.
I can review backups and restoration, clarify maintenance responsibilities and test agreed recovery scenarios. The scope follows the systems, business requirements and information available.
My career includes platform and PHP upgrades, access management, local and remote backups, incident response and website recovery. I also hold the ISC2 Certified in Cybersecurity qualification, gained in 2026.
If a website is compromised or fails, I help establish the affected services, contain the issue and coordinate restoration. The checks follow the customer and operational journeys, including orders and connected systems.
Once the immediate service is under control, further investigation can identify changes to access, maintenance, monitoring or recovery. Where the situation requires specialist assistance, I help get that expertise involved.
For an urgent incident, call 07356 243199 so I can confirm availability. Out-of-hours work is £150 per hour when accepted. Planned consultancy is £80 per hour, with scope and budget agreed first.
The £1,500 Ecommerce & Operations Audit investigates sales, workflows, connected systems and relevant costs. A detailed security, backup or recovery assessment is separately commissioned work.
You can request a security project directly. Based in Bournemouth, I visit businesses across Dorset and through to Southampton, and work remotely further afield. For planned work, a free 30–45-minute discovery meeting helps establish concerns, priorities and possible next steps.
We agree the systems and concerns first. The scope can cover administrative access, configuration, maintenance, integrations, backups and recovery, with prioritised recommendations.
Yes. I coordinate with the people responsible for each service, clarify the work and test agreed changes.
Call 07356 243199. I will confirm whether I can take the work and discuss the immediate situation and next steps.
Talk directly with Tom Turner
For planned work, request a free discovery meeting. If an incident is happening now, call me directly to check availability.
Free discovery · usually 30–45 minutes · directly with Tom.
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