Practical advice. Delivered improvements.
I help established businesses organise domain ownership, access, renewals and DNS changes. The work is coordinated with the websites, email and services those domains support.
Your trading website, customer email and internal services may depend on accounts created years ago. A former employee or agency might still hold the login, while renewal messages go to an inbox nobody checks.
I establish the domains, registrars, registrant details and access arrangements, prioritising the names that matter to daily operations. The aim is a clear record of ownership and responsibility that the business can keep using.
DNS connects a name to more than the public website. Records can support email, verification, subdomains, transactional notifications and external platforms. I identify the purpose and owner of relevant records before changes are made.
A record that appears unfamiliar may still be important to another department. Understanding those dependencies prevents a website change from becoming an email or customer-service problem.
I can plan registrar transfers, hosting changes and DNS updates with the suppliers and staff involved. The work establishes previous settings, timing, verification and the approach if the change fails.
For an ecommerce move, checks may cover the storefront, payment notifications, order emails and connected platforms. The change plan follows the services affected and their importance to trading.
We review who receives renewal notices, which account pays and how access can be recovered. Where appropriate, I help move responsibility away from personal inboxes or arrangements nobody can explain.
I can work with your existing registrar and hosting provider. The recommendation considers control, continuity and cost; transferring everything is only useful when it solves a real problem.
My domain business, Serallo, complements this work. BCP Web brings domain oversight together with the wider systems and operational requirements of your business.
You can commission a domain and DNS review directly, include it in an infrastructure project or agree continuing oversight. The deliverables may include an inventory, access and ownership findings, renewal responsibilities and a prioritised change plan.
Consultancy is £80 per hour, with project quotes available. Registrar renewals and other supplier charges are shown separately. Detailed ownership, renewal and account investigations are separately scoped from the standard ecommerce audit.
Based in Bournemouth, I work on site across Dorset and through to Southampton, with remote work further afield. A free discovery meeting normally lasts 30–45 minutes. Bring the account you cannot access, the proposed provider move or the portfolio you need to organise.
No. We can improve access, responsibilities and documentation while keeping a suitable existing provider.
Yes. I establish the services using the domain and plan around them. Website and email arrangements can often remain separate.
Yes. We can include agreed domain and DNS tasks in a wider infrastructure or advisory arrangement, with responsibilities and costs defined.
Talk directly with Tom Turner
Tell me what needs organising or changing. We’ll discuss the access, services and practical next steps.
Free discovery · usually 30–45 minutes · directly with Tom.
Technology for good
Have a charitable technology project in mind? As a new Nominet member, Serallo must complete 12 months’ membership before we can apply through Members’ GiveHub. We’re welcoming ideas now.
